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Advanced Medical Assistant
Primary Exams - Pain Assessment, Primary Basics and Vitals, Medication, Lab Procedures
Primary Exams - Conflict Resolution
Primary Exams - Computer Etiquette
Primary Exams - Setting Boundaries / Scope of Practice
Primary Exams - Distinguishing The Personal and Professional Self/Professionalism
Primary Exams - Time Management
Primary Exams - Electronic Health Record
Primary Exams - Basic Computer Packages such as Excel, WORD, PPT
Vaccine Management - 9 req. hrs
Ability to safely administration injections | observe and practice under supervision by journey worker
Assess need for vaccines based on EHR, notify physician, and schedule | review vaccination guidelines and match with patient EHR record
Injections/PPD - 6 req. hrs
Able to appropriately select site of injection | observe and demo under supervision of journeyworker
Able to administer Proper Dose and proper medication orother therapy | learn dosing calculation, observe and demo under supervision of journeyworker
Can correctly place leads and use correct technique to administer | observe and demo under journeyworker
Recording procedure and results in EHR | review via online learning and practice
Able to know what is in a wellness visit and can administer accordingly, e.g.: height and weight, vaccination schedule, medication review | Review via online instruction and demo via written list
Understands and applies knowledge of vital signs administration for pediatric patients. Review online, quiz, and then practice on the job
Understands and correctly applies HIPPA implications for pediatrics. Review via online instruction, pass quiz on implications as well as solve problems requiring their application.
Pain Assessment - 5 req. hrs
Triaging presenting patients based on visible pain symptoms | online review of common pain symptoms and using judgement when severity requires more immediate attention of physician. Learn questions to ask patient for additional information.
Primary Exams - 10 req. hrs
Understand the primary exam and be able to take vital signs (e.g. height, weight, blood pressure, temperature) | learn basics online and then practice in person training and on the job.
Takes and updates medication history, know to refer questions to physician or APN | Watches online demo, answers basic questions, practice OJT
Refill prescriptions as per clinician instructions and signature | watches demo of reviewing prescription details and submitting to pharmacy.
Knowledge and understanding of basic drug classes | online presentation of this information, quiz to review knowledge and understanding
Knowledge of refill amounts and application of such to basic classes of drugs online presentation of this information, quiz to review knowledge and understanding including calculations
Lab Procedures - 6 req. hrs
Understand lab procedures and scope of practice for MAs, e.g.: they can do urine samples but not blood draws | online discussion of roles of MA and then quiz to test knowledge
Properly identify and label specimens | watch online demo and then quiz on how to do this, practice on the job
Soft skills - 50 req. hrs
Conflict resolution, computer etiquette and professionalism, setting boundaries, customer service, distinguishing your personal and professional self, time management, communication | online learning of basic principles of each topic and case studies including role play to practice skills.
Communication - 12 req. hrs
Oral and written communication skills knowledge and practice contextualized to medical practice environment. Includes clarity of communication substance as well as tone/style appropriate for medical environment.
Electronic Health Record - 6 req. hrs
Basic review of EHR components, populating, notes, record retrieval, reading data as recorded by others, how to consult record as needed for patient visits or inquiries.
Basic Computer Packages - 9 req. hrs
Excel, WORD, PPT – online instruction in basics of each along with practice creating and editing documents.