Cashiers

Competency-Based Apprenticeship
Sponsoring Company:
O*NET Detailed Work Activities
O*Net Code
41-2011.00
Rapids Code
Req. Hours
0
State
DC
Created
Apr 04, 2021
Updated
Apr 04, 2021

Competency-Based Skills

15 skill sets | 26 total skills
Reconcile records of sales or other financial transactions
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period and reconcile this with total sales.
Process sales or other transactions
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue trading stamps and redeem food stamps and coupons.
Process merchandise returns and exchanges.
Answer customer questions about goods or services
Answer customers' questions and provide information on procedures or policies.
Assist customers by providing information and resolving their complaints.
Explain technical product or service information to customers
Answer customers' questions and provide information on procedures or policies.
Assist customers by providing information and resolving their complaints.
Calculate costs of goods or services
Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
Calculate total payments received during a time period and reconcile this with total sales.
Compute and record totals of transactions.
Maintain records of sales or other business transactions
Keep periodic balance sheets of amounts and numbers of transactions.
Compute and record totals of transactions.
Compile and maintain non-monetary reports and records.
Issue money, credit, or vouchers
Issue receipts, refunds, credits, or change due to customers.
Issue trading stamps and redeem food stamps and coupons.
Cash checks for customers.
Provide customers with general information or assistance
Help customers find the location of products.
Monitor sales activities
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Greet customers, patrons, or visitors
Greet customers entering establishments.
Supervise sales or support personnel
Supervise others and provide on-the-job training.
Train sales personnel
Supervise others and provide on-the-job training.
Clean work areas
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Answer telephones to direct calls or provide information
Answer incoming phone calls.
Sell products or services
Sell tickets and other items to customers.