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Computer and Information Systems Managers
Published
Competency-Based Apprenticeship
Industries
O*Net Code
11-3021.00
Rapids Code
Req. Hours
0
State
DC
Created
Jul 16, 2021
Updated
Jul 16, 2021
Competency-Based Skills
21 skill sets | 24 total skills
Develop computer or information systems
Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
Manage backup, security and user help systems.
Coordinate operational activities with external stakeholders
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
Develop organizational goals or objectives
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Develop and interpret organizational goals, policies, and procedures.
Analyze data to inform operational decisions or activities
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Confer with organizational members to accomplish work activities
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Direct organizational operations, projects, or services
Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
Resolve employee or contractor problems
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
Manage operations, research, or logistics projects
Review project plans to plan and coordinate project activity.
Evaluate employee performance
Assign and review the work of systems analysts, programmers, and other computer-related workers.
Advise customers on technical or procedural issues
Provide users with technical support for computer problems.
Conduct employee training programs
Recruit, hire, train and supervise staff, or participate in staffing decisions.
Hire personnel
Recruit, hire, train and supervise staff, or participate in staffing decisions.
Maintain knowledge of current developments in area of expertise
Stay abreast of advances in technology.
Recruit personnel
Recruit, hire, train and supervise staff, or participate in staffing decisions.
Determine resource needs
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
Develop operating strategies, plans, or procedures
Develop and interpret organizational goals, policies, and procedures.
Develop organizational policies or programs
Develop and interpret organizational goals, policies, and procedures.
Recommend organizational process or policy changes
Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
Prepare operational progress or status reports
Prepare and review operational reports or project progress reports.
Analyze data to determine project feasibility
Evaluate data processing proposals to assess project feasibility and requirements.
Manage organizational or project budgets
Control operational budget and expenditures.
