Driver Manager

Hybrid Apprenticeship
Sponsoring Company:
FASTPORT
O*Net Code
53-1043.00
Rapids Code
2081HY
Req. Hours
8130
State
DC
Created
Apr 04, 2021
Updated
Apr 04, 2021

Time-Based Skills

12 skill sets | 32 total skills | 8130 total hours
Using Freight Manager System - 300 req. hrs
300 hrs
Order Management System - 500 req. hrs
Schedule Drivers, Trailers and Loads to meet Customer Orders
200 hrs
Hours Reporting System - 900 req. hrs
Understand established thresholds and review Driver logs
200 hrs
Driver Management verify Driver hours in payroll system
200 hrs
Onboard Computer System (OBC) - 1200 req. hrs
Review OBC functions with drivers
100 hrs
Exercise basic familiarity, sending checks calls and viewing preplans
100 hrs
Demonstrate communications with the driver and truck tracking
100 hrs
Driver Compliance - 1700 req. hrs
Monitor Driver compliance with Company, ICC and OSHA rules/regulations.
500 hrs
Driver and Turnover Management - 2100 req. hrs
Monitor turnover ratios
200 hrs
Assess turnovers impact on Driver/Trailer/Fleet readiness
200 hrs
Monitor Customer Value Delivery - 3300 req. hrs
Maintain Client relationships and customer service
400 hrs
Inform Client Relations Manager (CRM) update Systems Review
400 hrs
Identify Keys of Differentiation
400 hrs
Driver and Safety Compliance - 7300 req. hrs
Reinforce Safety information
500 hrs
Conduct Annual reviews
500 hrs
Ensure compliance with Federal Motor Carrier Safety Regulations (FMCSR)
500 hrs
Monitor Driving systems and safety
500 hrs
Update Common safety databases and uses
500 hrs
Perform Job safety analysis
500 hrs
Record Accidents and injuries
500 hrs
Perform Inspections and observations of critical events
500 hrs
Perform Annual Review - 7500 req. hrs
Driver Performance
100 hrs
Safety Compliance
100 hrs
Notate Critical Events, Accidents, Injuries, and Maintenance - 7820 req. hrs
In Driver Incidence Database
80 hrs
Company incident database
80 hrs
Injuries in OSAH 300 form
80 hrs
Tractor Trailer maintenance Record
80 hrs
Perform Discipline and Performance Reviews - 8030 req. hrs
Driver Discipline (Outside of Safety Event)
70 hrs
Short term and long term review processes
70 hrs
Interpersonal relationships
70 hrs
Track Payroll and Invoicing - 8130 req. hrs
Forecasting, Layout/Structure, and Profitability effect
50 hrs
Create or set up invoices
50 hrs

Technical Instruction

Orientation Breakdown
Company History
# | 40 hrs
Program Expectations
# | 40 hrs
Onboarding Documentation
# | 40 hrs
Benefits Enrollment
# | 40 hrs
Safety Culture Introduction and Documentation
# | 40 hrs
Driver Orientation and Hiring
# | 40 hrs
Introduction to Maintenance and Training
# | 40 hrs
Certification in Fleet Management and Driver Safety
# | 40 hrs
Drug & Alcohol Training
# | 40 hrs
Glossary of Terms and Organization
# | 40 hrs
Ride Along #1
Complete a full-day ride along with a senior driver trainer
# | 8 hrs
Complete 10%/Team Inspection
# | 8 hrs
Account Manual Review
# | 8 hrs
Introduction to Internal Email Software
# | 8 hrs
Introductory Transportation Management System (TMS)
# | 8 hrs
Practical Review and Testing
# | 8 hrs
Level II TMS
Check call screens
# | 24 hrs
Manage subscriptions
# | 24 hrs
Supplemental study materials guide
# | 24 hrs
Order Management Processes
Processing Tenders
# | 8 hrs
Building loads
# | 8 hrs
Internal Hours Reporting Software
Summary
# | 8 hrs
Understand established thresholds
# | 8 hrs
Driver management
# | 8 hrs
Internal Onboard Computer Systems (OBC)
Learn OBC functions used by drivers
# | 4 hrs
Exercise basic familiarity, sending checks calls and viewing preplans
# | 4 hrs
How to communicate with the driver and track trucks
# | 4 hrs
Internal Stability and Control Systems
Understand the functions and capabilities of electronic stability controls and features
# | 4 hrs
Turnover Management
Where to find turnover ratios
# | 6 hrs
How turnover affects the account
# | 6 hrs
Lessons learned
# | 6 hrs
HR Benefits Information
Eligibility for benefits
# | 16 hrs
How to look up pay
# | 16 hrs
Why you should invest
# | 16 hrs
Ride Along #2
Pre/post trip Inspections
# | 8 hrs
Required procedures
# | 8 hrs
Practical applications
# | 8 hrs
Client Relationships and Customer Service
Importance of the customer/client
# | 16 hrs
Key Performance Indicators (KPIs)
# | 16 hrs
Methods for on-time delivery
# | 16 hrs
Account ownership
# | 16 hrs
Client Relations Manager (CRM) and Systems Review
How and why use a CRM
# | 16 hrs
Tracking procedures
# | 16 hrs
Schematics
# | 16 hrs
Keys of Differentiation
Customer service
# | 8 hrs
Business etiquette
# | 16 hrs
Phone etiquette
# | 16 hrs
Dealing with customers’ issues
# | 16 hrs
Review of Safety Information
Random drug testing procedures
# | 16 hrs
Hard braking event
# | 16 hrs
Obstructive sleep apnea (OSA)
# | 16 hrs
Hours of service (HOS)
# | 16 hrs
Driving Systems and Safety
Making a better driver
# | 8 hrs
How to improve safety
# | 8 hrs
Accidents and Injuries
Procedures and event logs
# | 12 hrs
Department of Transportation (DOT) recordable events
# | 12 hrs
On-the-job injuries
# | 12 hrs
Preventable accidents
# | 12 hrs
Occupational Safety and Health Administration (OSHA) tracking
# | 12 hrs
Inspections and Observations
Tracking and logging
# | 10 hrs
DOT Inspections
# | 10 hrs
Observations
# | 10 hrs
Critical Events
Tracking and logging events in the system
# | 12 hrs
Laws and regulations
# | 12 hrs
Schedule sight visit
# | 12 hrs
Maintenance Checks
Equipment appearance
# | 16 hrs
Jump start prevention
# | 16 hrs
Heating/cooling
# | 16 hrs
Safety checks
# | 16 hrs
Starting the tractor trailer
# | 16 hrs
General overview
# | 16 hrs
Onsite Repairs
Order management systems
# | 16 hrs
Scheduling repairs and road service
# | 16 hrs
Understanding Maintenance Expense
Reports dashboard
# | 12 hrs
Cost management tools
# | 12 hrs
Overdue services
# | 12 hrs
Maintenance forecast tools
# | 12 hrs
Driver Discipline (Outside of Safety Event)
Progressive discipline process
# | 9 hrs
Termination process
# | 9 hrs
Driver Disciplinary Review
Short term review process
# | 9 hrs
Long term review process
# | 9 hrs
Interpersonal Relationships
Communication
# | 10 hrs
Business relationships
# | 10 hrs
Self-assessment
# | 10 hrs
Understanding emotional intelligence
# | 10 hrs
Conflict resolution
# | 10 hrs
Payroll and Invoicing
Forecasting
# | 8 hrs
Understand layout/structure
# | 8 hrs
Profitability effect
# | 8 hrs
How to create or set up Invoices
# | 8 hrs
Adjustments
Profit and Loss (P & L) overview
# | 8 hrs
Correct/adjust pay
# | 8 hrs
Correct/adjust forecast on P&L
# | 8 hrs
Custom Reporting
P & L forecasting
# | 8 hrs
How to create a P & L
# | 8 hrs
Manage receivables
# | 8 hrs
Profit and Loss
Forecast review
# | 16 hrs
Reports for research and analysis
# | 16 hrs
Research for vouchers
# | 16 hrs
Maintenance Repair Operations
# | 16 hrs
Budget vs. actual report
# | 16 hrs
Safety and injury severity factors related to cost
# | 16 hrs
Fuel surcharge vs. fuel cost per mile
# | 16 hrs
Pricing and Design
Pricing and design (P & D) structure
# | 10 hrs
Charting P & D
# | 10 hrs