Use professional and effective internal and external communication skills.
Ability to diagnose issues as described over the phone by Field Service Engineers/customers
Ability to read and understand Technical and Resource Manuals
Safe use of hand tools
Ability to make and complete mechanical adjustments
Setup and use a Digital Multimeter (DMM)
Setup and use an Oscilloscope
Setup and use High Voltage (HV) test equipment
Setup and use a dosimeter
Setup and use a milliamp (mA) meter
Technical proficiency servicing instruments in the field, and a general knowledge of corporate related processes and disciplines
Ability to troubleshoot complex electrical, electronic, pneumatic, and mechanical systems
Use strong interpersonal and customer satisfaction skills.
Function in a similar/comparable customer based laboratory environment
Use Effective Time Management Skills.
Proficient use of Microsoft products (Word, Excel, Outlook)
Working knowledge of various troubleshooting/analysis tools (Tiny Click, Macros, Data Acquisition, etc.)
Proficient use of diagnostic instrumentation and equipment such as Digital Volt Meters (DVMs), Oscilloscopes, and Micrometers