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Food Service Manager

Time-Based Apprenticeship
Sponsoring Company:
Kitchens for Good
O*Net Code
Rapids Code
Req. Hours
Jul 16, 2021
Jul 16, 2021

Time-Based Skills

5 skill sets | 30 total skills
Managing Quality Standards - 400 req. hrs
Quality assurance
Menu planning and presentation
Food production and flow
Distribution of service
Sanitation and Maintenance
Workplace Communication - 400 req. hrs
Professional communication with supervisors, peers, or subordinates by telephone, in written form, email, in person, or staff meeting regarding time off, absence, professional development, or workplace issues
Management Principals - 400 req. hrs
Managerial effectiveness
Understanding of policies
Scheduling labor
Organizational skills
Ability to delegate
Customer satisfaction
Staff training
Managing issues as they arise
Back of House and Front of House operations
Food safety & sanitation
Food service industry principals, concepts, and inventories
Managing Money and Resources - 400 req. hrs
Compile and balance cash receipts at the end of the day or shift
Cash handling
Deposit preparation
Manage and control inventories of food, equipment, small ware, and liquor
Report shortages to designated personnel
Purchase or requisition of supplies and equipment needed to ensure quality and timely delivery of services
Training and Coordinating Others - 400 req. hrs
Train and supervise others
Coordinate members of a team to work together to accomplish tasks and ensure economical use of time and resources

Technical Instruction

Food Service Manager - 260 req. hrs
Basics of Cooking Principles
Flow of Food through Operation
Facility Planning, Design and Maintenance
Menu Planning, Evaluation, Costing
Purchasing and Procurement
Production Scheduling
Methods of Assembly, Delivery, Service
Receiving and Inventory
Distribution and Service
Source Reduction, Facility Waste Assessment
Product Marketing
Leadership Principles: Communication, Decision-Making, Change Management
Human Resource Management
Financial Management
Food and Facility Safety and Sanitation
Career Readiness - 100 req. hrs
Workplace Responsibility
Communication Techniques
Conflict Resolution
Emotional Intelligence in the Workplace
Elevator Speech/Public Speaking
Soft Skills: Punctuality, Manners, Attitude
Resume Writing
Job Searching
Stress Management
Employee Rights
Financial Literacy
Interviewing Techniques

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