Information Technology (IT) Project Manager

Time-Based Apprenticeship
Sponsoring Company:
CompTIA
Industries
O*Net Code
11-3021.00
Rapids Code
1048
Req. Hours
64120
State
DC
Created
Apr 29, 2021
Updated
Apr 29, 2021

Time-Based Skills

24 skill sets | 186 total skills | 64120 total hours
Project Strategy & Life Cycle: Observation of Process - 2600 req. hrs
Generate and refine a preliminary project concept definition
200 hrs
Determine the business need and feasibility of the project
200 hrs
Identify project sponsors who will help obtain resources
200 hrs
Create a written business case
200 hrs
Create a first cut project charter
200 hrs
Identify an appropriate project life cycle (phases, tracks of work & deliverables) and estimate phase transition dates
200 hrs
Summarize the project life cycle in a PowerPoint/Visio drawing
200 hrs
Perform Post-it note exercise
200 hrs
Create a release strategy
200 hrs
Obtain formal approval from the project sponsor
200 hrs
Confirm management authorization to begin planning
200 hrs
Capture issues in an issue log
200 hrs
Perform Initiate/Concept phase exit quality gate review
200 hrs
Project Strategy & Life Cycle: Process Tools and Techniques - 3200 req. hrs
Business case template
100 hrs
Life Cycle Chart
100 hrs
Project Charter template
100 hrs
Post-it note workshop to identify project mission, life cycle phases, tracks of work and deliverables
100 hrs
Issue log
100 hrs
Quality gate review
100 hrs
Defined Roles and Organization: Observation of process - 4800 req. hrs
Given a project charter, recruit project team members
200 hrs
Create a project team organization using matrix (strong or weak) concepts
200 hrs
Develop and deliver a presentation describing roles/responsibilities of the project manager, sponsor, skill center managers, project leaders, team members and stakeholders
200 hrs
Identify project stakeholders
200 hrs
Identify project sponsor
200 hrs
Verify that sponsor understands his/her role in the process
200 hrs
Identify and document organizational and process issues
200 hrs
Close all issues for the phase regarding org structure, roles and process
200 hrs
Defined Roles and Organization: Process Tools and Techniques - 5100 req. hrs
Project/Matrix organization chart template
100 hrs
Roles and responsibility assignment template
100 hrs
Issue log template
100 hrs
Stable Scope and Requirements: Observation of process - 13500 req. hrs
Given an approved business case create a high level Statement of Work (SOW) or project charter
700 hrs
Identify Product Scope document by using: 1) a simple requirements document or 2) QFD breakdown listing performance requirements at primary, secondary and tertiary levels as required
700 hrs
Document product specifications (i.e., objective measures of requirements) as required per QFD approach
700 hrs
Map product requirements to stakeholder objectives and identify gaps
700 hrs
Identify issues and gaps related to functionality (i.e., requires that can be delivered versus requirements requested)
700 hrs
Identify Project Scope by creating work breakdown structure (WBS.)
700 hrs
Drill down WBS to the activity level
700 hrs
Verify that WBS contains all project phases and tracks of work
700 hrs
Review project scope with appropriate stakeholders
700 hrs
Identify all open scope and requirements issues
700 hrs
Close all scope and requirements issues for the phase
700 hrs
Per QFD approach, develop a strategy to ensure that requirements are mapped, checked and managed in each of the implementation phases prior to phase exit
700 hrs
Stable Scope and Requirements: Process Tools and Techniques - 13900 req. hrs
Statement of Work (SOW) template QFD requirements list (A.K.A. House of Quality) or simple requirements document
100 hrs
Work Breakdown Structure (WBS) template
100 hrs
Issue Log
100 hrs
Requirements management tools
100 hrs
Change Control: Observation of Process - 14220 req. hrs
Select the appropriate change order form/tool
80 hrs
Develop a presentation describing the change order process
80 hrs
Explain the change order process to all team members and stakeholders
80 hrs
Formalize requested changes of scope and requirements by using the change order process
80 hrs
Change Control: Process Tools and Techniques - 14240 req. hrs
Change order template
20 hrs
Planned Commitments: Schedule Development - 16040 req. hrs
Project WBS activities entered into appropriate scheduling tool
100 hrs
All activities assigned accountable "owners"
100 hrs
All activities estimated for most likely durations or for highly uncertain activities, durations are estimated using three point approach
100 hrs
Effort driven activities are estimated by hours/days and prioritized. Required resources are estimated
100 hrs
Logic ties are assigned linking all activities creating a network to enable calculation of total float
100 hrs
The project schedule is calculated through all phases and tracks of work
100 hrs
The project critical path is identified
100 hrs
Resources are assigned and the project is rescheduled based upon resource constraints (See Resource Loading below)
100 hrs
Phase transition milestones are highlighted (See Quality Planning below)
100 hrs
Project contingency time is added as required (see Risk Management below)
100 hrs
The project schedule is reviewed against stakeholder requirements
100 hrs
The project schedule is reviewed against product requirements
100 hrs
The team feels ownership of the schedule
100 hrs
Schedule issues are closed during the planning phase(s)
100 hrs
Baseline dates are set
100 hrs
The project schedule is published and communicated to stakeholders
100 hrs
The change control/change order process is applied to the project schedule following the planning phase(s)
100 hrs
Rolling wave planning (i.e., progressive detailing) is performed during the execution phases as required
100 hrs
Planned Commitments: Risk Management - 16240 req. hrs
Anticipating Problems Workshop is delivered. A document listing prioritized risks, owners and removal/mitigation strategies is produced
100 hrs
For high uncertainty activities, Monte Carlo techniques or three point estimates are applied to determine required schedule contingency
100 hrs
Planned Commitments: Resource Loading (medium to larger scale projects) - 16840 req. hrs
Assign resources to WBS activities using the assumption of the "normal and efficient use of resources"
100 hrs
Produce an exception report showing resource shortfalls
100 hrs
Resolve resource/staffing issues to ensure the project has adequate headcount
100 hrs
Lock schedule, scope and resources so that a challenging but achievable schedule is created
100 hrs
Review resource requirements with stakeholders and secure approval
100 hrs
Secure resource commitments to the project from functional skill areas/contractors (see Budget below)
100 hrs
Planned Commitments: Quality Planning - 17040 req. hrs
A process of Quality Gates and phase reviews are scheduled at phase exit dates
100 hrs
Sufficiency criteria for each phase are identified with appropriate metrics
100 hrs
Planned Commitments: Budget - 17740 req. hrs
Enter Project Cost Elements and budget into Portfolio Dashboard tool
100 hrs
Assign rates to Cost elements
100 hrs
Extend project costs over a time phased budget and create Budget at Complete (BAC)
100 hrs
Review summary time phased budget with stakeholders
100 hrs
Create business case
100 hrs
Receive budget approval and authorization to begin work
100 hrs
All budget issues resolved
100 hrs
Planned Commitments: Set Baseline Metrics - 18240 req. hrs
Calculate Total float for each activity
100 hrs
Create S Curve of activity completions
100 hrs
Create quality gate sufficiency metrics (including requirements) for each project phase
100 hrs
Create S Curve of Project Budget
100 hrs
Develop baseline reporting metrics using graphical tools are created for key deliverables such as configurations, data records, testing, reports, forms, etc.
100 hrs
Planned Commitments: Communications and Change Management - 19840 req. hrs
A communications plan is created for medium to large scale projects
100 hrs
A change management plan is created for project leading to significant organizational change
100 hrs
Planned Commitments: Process Tools and Techniques
100 hrs
Work Breakdown Structure
100 hrs
Requirements document and or QFD requirements worksheet
100 hrs
Activity duration estimate using three point estimate approach
100 hrs
Activity effort estimate using three point estimate approach
100 hrs
Project Scheduling software
100 hrs
Monte Carlo Techniques/Three point estimates
100 hrs
Anticipating Problems Workshop
100 hrs
Quality Gates, sufficiency criteria and metrics
100 hrs
Budget/EAC
100 hrs
Total Float
100 hrs
Critical path
100 hrs
S Curve of activity completions
100 hrs
Budget S curve
100 hrs
Performance Measurement: Observation of Process - 33140 req. hrs
Project team meetings occur regularly. Performance metrics are presented at those meetings and performance shortfalls are flagged
700 hrs
Project metrics are used in project reviews with the project sponsor and senior stakeholders
700 hrs
Tracking of the schedule adherence is performed routinely.
700 hrs
Variances are flagged
700 hrs
Baseline and actual star/finish dates and percent complete are recorded on a scheduling tool
700 hrs
The project schedule is recalculated each week highlighting projected variances versus plan and total float
700 hrs
Activity completion S-Curves (actual versus plan) are used and updated on a weekly basis
700 hrs
Budget S-curves (actual versus plan) are updated on at least a monthly basis
700 hrs
The Estimate at Complete (EAC) forecast is compared with Budget at Complete (
700 hrs
BAC) to identify cost variances
700 hrs
Appropriate reporting metrics using graphical tools are created and maintained for key deliverables such as configurations, data records, testing, reports, forms etc.
700 hrs
Resource gap reports/metrics are produced highlighting resource shortfalls
700 hrs
Project performance metrics are posted openly and publicly to all stakeholders
700 hrs
Forecasts are produced for scope, schedule and budget at regular intervals
700 hrs
The issue log is updated routinely
700 hrs
Project metrics are used effectively to trigger escalation and corrective action
700 hrs
Risk removal and mitigation plans are tracked routinely
700 hrs
Project Manager keeps the customer well informed
700 hrs
Quality metrics are utilized (see Phase Reviews and Quality management)
700 hrs
Performance Measurement: Process Tools and Techniques - 33640 req. hrs
Project management scheduling and resource management software tools such as MS Project
100 hrs
Critical path and total float
100 hrs
Excel: Activity completion S-Curve actual versus plan
100 hrs
Excel: Budget S-Curve actual versus plan (EAC versus BAC)
100 hrs
Excel graphical tools such as stop light charts and run down curves for configurations, data records, testing, reports, forms etc. as required Escalation/Corrective action
100 hrs
Phase Reviews, Quality Management & Quality Gates: Observation of Process - 37140 req. hrs
Phase exit review milestones are integrated into the project plan
500 hrs
Phase exit criteria are identified, measured for sufficiency and openly reported
500 hrs
Phase exit reviews (i.e. quality gate reviews) occur and areas of insufficiency are rigorously identified as open issues
500 hrs
Phases are reported as complete only when sufficiency is actually achieved
500 hrs
Sufficient quality processes are built into the development of project deliverables. These processes include quality steps such as identification and documentation of requirements, unit testing, integration testing, test metrics, configuration management and change control
500 hrs
Key product deliverables produced within each phase are mapped to the original requirements of the project and/or the Statement of Work (SOW) and the business case. Gaps are identified and formally managed as issues throughout the project life cycle
500 hrs
Appropriate testing practices are part of the project life cycle (methodology)
500 hrs
Phase Reviews, Quality Management & Quality Gates: Process Tools and Techniques - 37540 req. hrs
Quality Gates
100 hrs
Quality Functional Deployment (QFD)
100 hrs
Quality Process Management
100 hrs
Testing
100 hrs
Issue Management and Corrective Action: Observation of Process - 44740 req. hrs
An issue log is used to record and review issues
900 hrs
Issues are reviewed regularly at team meetings
900 hrs
Issues are followed up and discharged in a timely manner
900 hrs
Tough issues are not hidden but openly and aggressively confronted
900 hrs
The project manager follows up with team members who own deliverables that are falling behind plan in a timely manner
900 hrs
The project manager rigorously works with team members who are operating behind plan to develop and implement recovery strategies
900 hrs
Issues are escalated as required
900 hrs
The project manager keeps the customer and project sponsor well informed
900 hrs
Issue Management and Corrective Action: Process Tools and Techniques - 45140 req. hrs
Issue log
100 hrs
Issue management
100 hrs
Corrective action
100 hrs
Escalation
100 hrs
Project Leadership and Communications: Observation of Process - 62740 req. hrs
Provides adequate direction and work instructions to team members
1100 hrs
Inspires and motivates team members
1100 hrs
Confronts tough issues (as opposed to dodging those issues)
1100 hrs
Spends time leading the team
1100 hrs
Secure decisions from team members and stakeholders
1100 hrs
Demonstrates stability and consistency in his/her direction
1100 hrs
Runs team meetings effectively
1100 hrs
Delegates and holds team members accountable
1100 hrs
Facilitates crisis resolution effectively
1100 hrs
Uses project metrics appropriately
1100 hrs
Uses good judgment
1100 hrs
Maintains the "appropriate" level of stress on the project environment, not too much & not too little
1100 hrs
Performs "Integration" management and coordination effectively
1100 hrs
Manages project risks effectively
1100 hrs
Secures corrective action as required
1100 hrs
Ensures appropriate project communications exist
1100 hrs
Project Leadership and Communications: Process Tools and Techniques - 63240 req. hrs
Integration management
100 hrs
Crisis management
100 hrs
Decision making
100 hrs
Communication
100 hrs
Corrective action
100 hrs
Multi-Project Management/Skill Center Management: Observation of Process - 64120 req. hrs
Creates a prioritized list of existing projects
80 hrs
Updates monthly/quarterly high level multi-project schedule update report
80 hrs
Creates and documents a process for handling new project requests
80 hrs
Creates a Resource Breakdown Structure (RBS)
80 hrs
Inputs projects into scheduling tool by phase
80 hrs
Loads resources into project scheduling tool (High Level only)
80 hrs
Resolves multi-project resource issues
80 hrs
Produces resource assignment/loading and exception reports
80 hrs
Utilizes multi-project change control effectively
80 hrs
Receives project status reports from project managers and updates multi-project scheduling model
80 hrs
Organizes formal meetings for resource/project reprioritization
80 hrs

Technical Instruction

The Project Management Framework
Introduction
# | 40 hrs
The Project Management Context
# | 40 hrs
Project Management Processes
# | 40 hrs