Medical Secretary

Time-Based Apprenticeship
Sponsoring Company:
River Valley Workforce Institute
O*Net Code
43-6013.00
Rapids Code
0751
Req. Hours
9300
State
NH
Created
Apr 04, 2021
Updated
Apr 04, 2021

Time-Based Skills

5 skill sets | 21 total skills | 9300 total hours
Performs essential customer service functions - 1500 req. hrs
Greet patients utilizing Achieving Excellence skills such as AIDET and "managing up"
500 hrs
Provide directions and answer questions within scope of responsibility
500 hrs
Answer telephone and assist or direct as necessary
500 hrs
Perform the registration process - 6300 req. hrs
Collect demographic and insurance information
600 hrs
Understand and follow all regulations
600 hrs
Discuss financial obligations and refer appropriately for financial counseling
600 hrs
Establish budget plans
600 hrs
Use computer tools and software
600 hrs
Data entry
600 hrs
Provide invoice detail to patient
600 hrs
Reconcile daily receipts
600 hrs
Perform clerical and office activities - 8400 req. hrs
Perform file/record management
350 hrs
Remain compliant on all procedures and education
350 hrs
Participate in staff meetings
350 hrs
Intradepartmental communications
350 hrs
Verify insurance information
350 hrs
Operate office equipment and effectively utilize software and multiple systems
350 hrs
Laboratory registration - 9150 req. hrs
Use computer systems to complete registrations or updates for lab-only patient visits
250 hrs
Schedule appointments
250 hrs
Interdepartmental communications to request appointments or orders
250 hrs
Adheres to D-H policies and procedures - 9300 req. hrs
Attendance and dress code
150 hrs