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Phlebotomist

Published
Time-Based Apprenticeship
Sponsoring Company:
New Jersey Health Care Employers District 1199J Training and Development Fund
O*Net Code
31-9097.00
Rapids Code
2036
Req. Hours
1950
State
NJ
Created
Aug 27, 2021
Updated
Aug 27, 2021

Time-Based Skills

6 skill sets | 41 total skills
Communication, Problem Solving and Organizational Skills - 100 req. hrs
Communicates clearly, honestly, appropriately and in a timely manner with patients and team members
Demonstrates validation and reality orientation when communicating with patients
Uses patience and effective communication skills when dealing with difficult situations
Demonstrates respect for others
Communicates in a non-judgmental manner
Respects the confidentiality of patient's information and adheres to HIPAA and facility confidentiality guidelines
Demonstrates organizational skills: for example, prepares equipment and supplies to prevent back-tracking prior to care delivery
Demonstrates effective time-management as evidenced by cares competed timely
Recognizes problems and knows when and who to ask for assistance in problem resolution
Incorporates customer service skills in interaction with all - respecting differences and perspectives
Demonstrates appropriate use of active listening, paraphrasing, and clarifying in all communications
Patient Care Skills - 1300 req. hrs
Draws blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
Draws blood from capillaries by dermal puncture, such as heel or finger stick methods
Explains fluid or tissue collection procedures to patients
Conducts standard tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears or peak and trough drug level tests
Draws blood from arteries, using arterial collection techniques
Determines donor suitability, according to interview results, vital signs, and medical history
Monitors blood or plasma donors during and after procedures to ensure health, safety and comfort
Performs saline flushes or dispense anticoagulant drugs through intravenous (IV) lines, in accordance with licensing restrictions and under the direction of a medical doctor
Collect specimens at specific time intervals for tests, such as those assessing therapeutic drug levels
Conducts hemoglobin tests to ensure donor iron levels are normal
Administers subcutaneous or intramuscular injects, in accordance with licensing restrictions
Serves refreshments to donors to ensure absorption of sugar into their systems
Recognizes and reports changes in patient condition
Provide sample analysis results to physicians to assist diagnosis
Laboratory/Medical Equipment Care - 300 req. hrs
Match laboratory requisition forms to specimen tubes
Transport specimens or fluid samples from collection sites to laboratories
Reinforces bowel and bladder training and implements scheduled toilet plans according to the plan of care
Train other medical personnel in phlebotomy or laboratory techniques
Calibrate or maintain machines, such as those used for plasma collection
Patient Rights - 50 req. hrs
Respects the privacy of patients
Recognizes and respects resident individuality and preferences
Documentation - 100 req. hrs
Enters patient, specimen, insurance, or billing information into computer
Documents route of specimens from collection to laboratory analysis and diagnosis
Infection Control - 100 req. hrs
Demonstrates adherence to OSHA and CDC guidelines to minimize infections by following aseptic techniques including those that apply to blood born pathogens
Demonstrates consistent and appropriate hand-washing techniques including use of hand sanitizing agents
Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies
Organizes or cleans blood-drawing trays, ensuring that all instruments are sterile, and all needles, syringes, or related items are of first-time use
Collects fluid or tissue samples using appropriate collection procedures
Process blood or other fluid samples for further analysis by other medical professionals

Technical Instruction

Ethics/Rights and HIPPA - 5 req. hrs
The student will examine the Health Insurance Portability and Accountability Act (HIPPA) Privacy Rule, the first comprehensive Federal protection for the privacy of personal health information.
Organizational Skills and Time Management - 5 req. hrs
Effective time management is vital to the productive operation of a Phlebotomist. Hence, the student will be introduced to the basics of time management, including how best to perform specific clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, filling out forms and scheduling patient appointments. The student will also be exposed to inventorying medical supplies or instruments and retrieving files or charts.
Documentation - 5 req. hrs
The student will learn how to create a digital or analog record detailing treatment, trial or test given. Documents must be accurate, timely and reflect specific services provided to a patient.
Concepts of Phlebotomy - 20 req. hrs
The student will learn basic concepts of Phlebotomy and how to be a phlebotomist.
Responsibilities of Phlebotomists - 24 req. hrs
The student will learn the roles and responsibilities of a phlebotomists and how to be effective.
Laboratory Organizational Structure - 10 req. hrs
The student will learn the structure and how laboratories function when processing specimen samples.
Major Body Systems - 10 req. hrs
The student will learn the body’s organ systems, and how the body is organized, from atoms to the entire individual. A discussion of the muscular, skeletal, nervous, and endocrine and circulatory systems will be featured.
Specimen Collection Equipment - 10 req. hrs
The student will learn the types of equipment is used to store specimen and used to draw blood.
Specimen Collection Procedures - 10 req. hrs
Prior to each collection, review the appropriate test description, including the specimen type indicated, the volume, the procedure, the collection materials, patient preparation, and storage and handling instructions. To preparing the patient you should provide the patient, in advance, with appropriate collection instructions and information on fasting, diet, and medication restrictions when indicated for the specific test. When preparing the specimen, verify the patient's identification. Proper identification of specimens is extremely important. All primary specimen containers must be labeled with two identifiers at the time of collection. Submitted slides may be labeled with a single identifier, but two identifiers are preferred. All specimens should be labeled in the presence of the patient. Process and store the specimen(s) as required. Appropriate storage and handling are necessary to maintain the integrity of the specimen and, consequently, the test results.
Communication, Customer Service, Problem-Solving - 5 req. hrs
A Phlebotomist will have to communicate with many different types of people; hence the focus will be on effective communication skills with patients.
Infection Control - 10 req. hrs
The art of safety and infection control is key to an effective healthcare employee, and particular attention will be paid to how infections spread and what can be done to break the chain of infection, including proper hand washing. Emphasis is placed on how to effectively change linens, such as bed sheets and pillowcases and clean and organize work area and disinfect equipment after treatment.
Safety/Emergency Procedures - 5 req. hrs
The student will examine the Occupational Safety and Health Standards (OSHA) to learn about the use of hazardous materials, personal protective equipment, medical services and first aid, fire protection as well as toxic/hazardous substances.
Specimen Transport & Processing - 15 req. hrs
The student will learn how to transport specimen to laboratories for testing and how to give/read results.

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