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Transit Coach Operator

Published
Competency-Based Apprenticeship
Sponsoring Company:
Urban Institute
O*Net Code
53-3052.00
Rapids Code
2034CB
Req. Hours
0
State
DC
Created
Jun 02, 2021
Updated
Jun 02, 2021

Competency-Based Skills

5 skill sets | 26 total skills
Adheres to policies, laws and regulations related to operating a motor coach
Follows agency standards for attire and appearance
Adheres to customer service policies
Follows agency personnel policies and practices
Fulfills agency training and assessment requirements
Maintains a safe and secure environment for self and passengers
Follows standard operating procedures issued by employer
Completes a pre-trip inspection of critical components and completes Driver Vehicle Inspection Report
Performs a post-trip inspection check
Performs a proper terminal check
Properly and safely operates transit vehicle during the day and night in a variety of weather situations and road conditions
Operates vehicle safely in the day or night
Scans, detects, and responds properly to potential dangers in the driving environment
Performs proper parking/securement procedures
Properly performs routine procedures such as fare collection, relief procedures, and end of route procedures
Safely performs service stops
Safely enters and exits intersections and roundabouts
Safely shares road with bicyclists, pedestrians, and motorists; accident avoidance
Consistently uses proper signals to communicate to other drivers
Manages life as an operator to minimize stress and maintain health
Provides customer service to passengers; ensures safe transportation of passengers
Adheres to Americans with Disabilities Act requirements
Assists customers with special needs
Reports malfunctions, breakdowns or maintenance needs accurately and promptly
Safely and effectively diffuses escalating situations
Displays knowledge of the routes to assist passengers with navigation
Utilizes appropriate vehicle communication devices and techniques; communicates professionally with others to gain or convey information
Properly uses signals to communicate with drivers
Communicates appropriately with dispatch operators and/or supervisors
Reports malfunctions, breakdowns or maintenance needs accurately and promptly
Displays knowledge of the routes to assist passengers with navigation

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